Privacy policy
Scope and validity of the conditions
1.1. The conditions apply to all transactions made between individuals and the sales platform juvirpakkaus.fi (hereinafter: Online Store) owner Juvir OY through the Online Store.
1.2. In addition to these conditions, transactions made in the Online Store are subject to the legislation of the Republic of Estonia.
1.3. Juvir OY has the right to change and supplement these conditions and prices to develop and improve the Online Store and its security and to make it safer. Changes and supplements to the conditions and prices will be announced on the website...
General and Trading Conditions
You have the right to cancel your order within 14 days of receiving the order according to the consumer protection law. The return notification must include your name, address, order date, product and it must be sent by post to the return address below. The product must be returned by post within 14 days from the return notification in its original condition and packaging.
Return costs are the responsibility of the customer. Include a copy of the return notification with the product return. If the product has been used, we reserve the right to charge for depreciation.
Privacy Policy
Protecting your personal data is important to us.
Your personal data, such as your name, address, email address, and phone number, will be processed in accordance with the General Data Protection Regulation and applicable country-specific data protection regulations.
Complaint
If you notice a manufacturing defect or error in the product, please contact our customer service immediately.
We handle complaints on a case-by-case basis. Sending a picture of the product being complained about and the defect speeds up the processing of the matter.
Our customer service:
+358 40 179 4525(Mon-Fri 9-17)+358 40 179 4523(Mon-Fri 9-17)